I ran into a problem, when I pushed my “learn” button twice I instantly got an email that says “We noticed a potential issue with the device you are trying to add. Please contact us at your earliest convenience.” I tried the button on the opener itself, and also called them and they basically read the instructions to me so were no help. I’m not asking you for help as I know you aren’t associated with them, just wanted to vent my current frustration! Glad it works for you, hope I can get mine functional!